Shipping Policy
Effective Date: February 19, 2026
At Organic Rootz, we are committed to delivering fresh, high-quality organic foods and supplements straight to your door. Please review our shipping policies carefully before placing an order.
Order Processing
- Orders are processed within 1–2 business days after payment is received.
- Orders received over the weekend will be processed on the next business day.
Shipping Methods & Delivery Times
- We use trusted carriers to ensure your order arrives safely.
- Standard shipping typically takes 3–7 business days, depending on your location.
- Delivery times may vary due to weather, holidays, or unforeseen circumstances
Shipping Costs
- Shipping costs are calculated at checkout based on order weight and delivery location.
- Occasionally, we may offer promotional or free shipping these offers will be listed on the website.
Damaged or Defective Items
- If your order arrives damaged or defective, contact us within 24 hours of delivery for a free replacement.
- See our Refunds & Returns Policy for full details.
Order Tracking
- Once your order ships, you will receive a tracking number via email.
- You can track your order directly with the carrier.
Local Pickup
- Customers in Algonquin or Barrington may choose in-store pickup at checkout.
- Pickup orders will be ready within 24 hours of placing the order.