Refunds & Returns Policy
Effective Date: February 19, 2026
At Organic Rootz, we are committed to delivering high-quality organic foods, supplements, and superfoods. Please read our policies carefully before placing your order.
All Sales Are Final
- We do not accept returns for any products purchased online. All online sales are final.
Damaged or Defective Items
- If your order arrives damaged or defective, we will replace it free of charge.
- You must contact us within 24 hours of receiving your item to request a replacement.
- To request a replacement, provide your order number and photos of the damaged or defective product to:
- Algonquin: (224) 209-8648
- Barrington: (847) 387-4075
Processing Replacements
- Once verified, your replacement will be shipped at no additional cost.
- We aim to process all replacements as quickly as possible to ensure your satisfaction.
Customer Satisfaction
Your health and satisfaction are our top priorities. If you have any concerns about your order, our friendly and knowledgeable staff are always ready to assist.